COVID-19 PROTOCOL

On Saturday July 9th, Caviahue Ski Resort will open its doors allowing the entrance exclusively to the resident public in Argentina.

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ℹ️ You can process the "Tourism Certificate" on the web: https://www.argentina.gob.ar/circular/turismo

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ℹ️ Before traveling, contact the municipality's informants: fb.com/msg/turismocaviahuecopahue

ℹ️ Accredit proof of the reservation in an authorized tourist accommodation or the name, surname and address of the relative / s resident in the destination where the tourist is going to stay.

The hours of operation of the ski center will be from 9:00 a.m. to 4:45 p.m. From now on, it will be operational from Monday to Sunday as long as weather conditions allow it.

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TO AVOID QUEUES AND DELAYS IN TICKETS AND RENTALS, WE RECOMMEND TO BUY ONLINE IN THE E-SHOP OF OUR WEBSITE.


This opening complies with the strict health security protocols established by the Ministry of Tourism and Sports of the Nation and other adhered Chambers and Institutions that jointly developed a series of norms gathered in what is called “COVID 19 Protocols for Tourism Providers. Ski Centers Annex ”. This document is available on the website www.caviahue.com

The Ski and Snowboard School Children's Nursery will not work for the time being.

Yes, the rental of equipment from the Rental and the “Las Lengas” confectionery will be available, following the health protocols that are available for gastronomic establishments.

On the official website of the hill there is all the necessary information to visit and ski at Caviahue Ski Resort, we ask those who visit us to read it carefully before entering the complex and to strictly comply with the rules. Taking care of each other responsibly, we can enjoy the winter season.

The authorization of the entry of tourists from other countries is conditioned to the determinations made by the national and provincial authorities. This being the case, the ski center will announce all the news through its communication channels as soon as they occur.

The team that makes up Caviahue Ski Resort works hard to comply and enforce the rules, offering visitors and the community the possibility of enjoying the mountain, safe and cared for.

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SYMPTOM

If you have two or more of the following symptoms: fever of 37.5 ° C, cough, sore throat, shortness of breath, rhinitis / nasal congestion, muscle pain, headache, diarrhea and / or vomiting. Or if you only have a sudden loss of taste or smell, isolate yourself, consult your local health system and avoid traveling.

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SUMMARY OF RESPIRATORY AND HYGIENE SAFETY MEASURES

  • Mandatory use of a mask and nose, goggles or glasses and gloves.

  • The entry or stay of people without a mask covering the nose, mouth and chin will not be allowed.

  • Wash hands for 60 seconds with soap and water each time gloves are removed. The company will provide alcohol gel.

  • Do not share sunscreens, lipsticks, moisturizers, clothing or parts of the equipment such as helmets, gloves and goggles.

  • Do not share, without prior disinfection, devices such as headphones, handies or cell phones.

  • Respect the interpersonal distance of 1 person every 2.25 m2.

  • Online purchase of all services is recommended to avoid waiting lines at the windows.

  • Group photos must respect interpersonal distance.

  • People over 60 years of age, those with cardiovascular diseases, high blood pressure, chronic lung conditions, diabetes, cancer or immunosuppression, and pregnant women are recommended to avoid visiting the complex as they have risk factors.

  • Skiers who have suspicious symptoms such as coughs or colds, even if they are mild, will NOT be allowed to stay in the facilities.

  • In the event of a suspicious case being detected, the company has an isolation area where they must remain until they are referred to the local health center.

  • Pedestrian entry: all visitors who carry out other activities such as snowshoeing, snowmobiling, cross-country skiing or sledding, must comply with the same rules established for skiers.

TRANSFERS TO THE SKI CENTER

  • One must enter the vehicle one at a time.

  • The location inside the vans must be alternated leaving a seat between each person.

  • A mask must be worn at all times and gloves must not be removed.

  • The first row of seats will be free to avoid being close to the driver.

EQUIPMENT RENTAL

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  • Attention to people in the risk group will be prioritized.

  • The minimum distance in waiting lines and during dressing must be respected.

  • Clothing, shoes, bags, purses, or other belongings should not be sprayed or rubbed with alcohol, bleach, or other disinfectant solutions. Neither the installation of "disinfectant cabins" since they can have harmful effects on health.

  • The belongings that remain in the Rental will be kept in a bag that the company will provide.

  • The rental staff will NOT help skiers to put on their equipment.

  • All equipment will be disinfected.